Returns & Refunds Policy
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At Skip the Needle, we strive to ensure you are delighted with your purchase. However, we understand that issues may arise. Please read our policy carefully:
No Returns or Exchanges
We do not accept returns or exchanges unless your item arrives damaged or defective.
All sales are considered final once your order has shipped.
Damaged or Defective Items
If your order arrives damaged or defective, please email us at SkipTheNeedle@Gmail.com within 7 days of receiving your package.
Include your order number and detailed photos of the damage or defect to help us process your claim quickly.
Return Process for Damaged/Defective Items
Once we receive and review your photos, we will provide instructions for returning or exchanging the damaged item.
In most cases, we will replace the damaged item or issue a refund to your original payment method once we confirm the damage or defect.
Additional Information
Please do not send your purchase back without first contacting us for return authorization.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
For any questions or concerns regarding our Returns & Refunds Policy, please reach out to us at SkipTheNeedle@Gmail.com. Thank you for your understanding and support of Skip the Needle!